Everything the modern dealership needs to win.
Today’s consumer demands convenience. Historically, that has translated well for online businesses. The Podium platform connects all major communication channels into a single, omnichannel inbox and enables users to manage all inbound and outbound communications. As a result of growing preference for convenient communication, your dealers are connecting with customers on their terms, and through the channels they prefer.
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Get Found and Chosen Online.
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Inbox
- Bring all of your channels into one centralized inbox, including SMS text messages and Facebook Messenger.
- All customer conversations are saved to a central database.
- Improve business efficiency through faster customer communications.
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Reviews
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Be the #1 choice on the sites your customers love and trust.
- Simple to manage from start to finish.
- Track the reviews of your competition to benchmark your success.
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Be the #1 choice on the sites your customers love and trust.
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Webchat
- Take the conversation offline by responding to your website visitors via text, from there you get the flexibility you both need to keep the conversation going.
- Quickly capture leads by saving your visitor’s name and phone number the second they send a message on your site.
- Your customers want to text you. Chat with them on their preferred channel.