Express Storefront provides the same seamless, streamlined shopping experience, whether the customer starts from home and completes the deal in-store or the other way around. Roadster dramatically improves dealership customer satisfaction scores, while significantly reducing sales costs.
Empower customers to build their own deal seamlessly, whether at home or in your showroom, with guidance from your agents.
Show customers exactly what they’ll owe for their vehicle (including taxes, fees and discounts applied), and let them choose how they want to pay for it.
Enable shoppers to submit a credit app from the convenience of their computer or mobile device, and to upload photos of their driver’s license and insurance card. Everything’s encrypted and secured by two-factor authentication.
Allow customers to factor their trade-in value into the deal using Roadster’s Express Trade ™ or a third-party trade solution of your choice*.
*The following third-party trade solutions are available for integration: Kelley Blue Book ICO, Kelley Blue Book Trade-In Value, Edmunds TMV and TradePending.
Drive more revenue by prominently promoting your configurable service and protection plans throughout the shopping experience. We work with F&I Express, JM&A, PEN, and others to make sure your F&I menu is complete.
Entice shoppers with add-ons - from cargo nets to cross bars - and watch your profits grow. We work with many accessory partners, including your OEM directly, to provide all of the options available. You’ll also be able to add your own labor rates in order to ensure accessory fees are as accurate as possible.
Enable shoppers to reserve their vehicle from the VDP with a simple credit card deposit, powered by Stripe, giving you a monetary commitment from a high-quality contact who is likely to convert to a sale.
Enable customers to structure their deal on your own VDP via an embedded “checkout window,” or click them out to the full Express Storefront experience. The choice is yours.
Enable your customers to pick up in-store where they left off at home or use our Vehicle Recommender to walk a new customer through their options. Empower your agents to pencil deals and adjust pricing (based on the profitability guardrails you set) to reduce the transaction time. You can even check in on top performers via our robust reporting suite.
We’ll be there on launch day to train your entire staff on the customer journey and our robust deal management tools. We’ll start with a management meeting to ensure alignment and to customize our training to your existing process.
Level up your training with our free online training courses at Roadster Academy. Certification programs and resources are uniquely designed for individual dealership roles: From sales managers to BDC reps, everyone can become an Express Storefront expert in no time.
Roadster’s proprietary trade tool enables customers to use mobile-friendly technology to easily capture and submit their trade-in information to you. It gives you complete control over the value of the vehicle, and streamlines the process so you can make your customer a firm offer in minutes.
Express Trade can be purchased and used with Express Storefront* or as a standalone trade product. Using Express Trade as a standalone product, customers can access the same easy experience from an independent “Sell Your Car” landing page. This allows you to engage customers who are interested in valuing their vehicle as a first step in the buying process, as well as those who are interested in strictly selling their car.
*When you purchase Express Trade along with Express Storefront, the “Sell Your Car” page is included.
Leverage DealerSocket's advanced APIs to push customer information and update records in order to reduce duplication.
Roadster will support & maintain the push of deal structure information into your CDK DMS. This includes the pull of sales data for reporting purposes.